Refund & Billing Policy

Last updated: June 2026

About BuzzHike

BuzzHike is an online software for AI social media management—AI-powered analytics, competitor intelligence, niche discovery, content planning tools, scheduling, and software insights. We analyze markets and content patterns; we do not sell, deliver, or guarantee social metric totals, vanity metrics, or fake user activity.

Refund Policy

If you are unsatisfied with BuzzHike, you may request a refund within 30 days of purchase. Refund requests are reviewed and approved at our discretion by the support team. Refunds do not apply to free credits, promotional entitlements, or third-party fees that cannot be reversed.

To request a refund, contact support@buzzhike.com with your account email and billing details.

Free Trials & Recurring Billing

BuzzHike may offer a free trial or introductory pricing. Trial length and billing dates are shown at checkout. In the event a recurring plan was purchased, it renews at the then-current price unless you cancel before the renewal date.

In the event a subscription was purchased, you can cancel recurring billing from Dashboard → Settings → Billing → Manage Subscription, or by emailing support@buzzhike.com. Canceling stops future charges; it does not automatically refund amounts already billed unless a refund is approved under this policy.

Software Access

BuzzHike is a digital service. After payment is confirmed, your account is provisioned and plan features become available according to your subscription. If you cannot access your account after purchase, contact support and we will investigate promptly.

No Guaranteed Outcomes

Brand visibility and content performance depend on your niche, content quality, posting consistency, and platform algorithms. BuzzHike provides tools for niche analysis and audience discovery—it does not guarantee specific content performance metrics, reach totals, or business results.

This policy may change without prior notice. For the latest terms, see this page and our Terms of Service.

BuzzHike is operated by ENGAGE DIGITAL SOLUTIONS FZCO (Licence Number 35839), Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates. See also our Privacy Policy.

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BuzzHike is an independent social media marketing agency, unaffiliated with, endorsed by, or sponsored by Meta, Google, Facebook, Instagram, TikTok, Spotify, SoundCloud, X (Twitter), Threads, Twitch, or their subsidiaries. We protect your privacy: only your username is required to deliver our services, never your password or other personal details. All logos, trademarks, and brand names belong to their respective owners; we claim no ownership. We fully comply with these platforms’ community rules and guidelines.

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